In this document you will find a guide to learn the correct placement of your photos within the page margins. It applies to any design software.
If you design with Photoshop®, you need to download the templates which correspond to the print sizes of our products. They work with guides to highlight maximum trim margins. The area outside the guides is to be considered as bleed. Remember to save the files, renaming them in ascending order (eg 01.jpg, 02.jpg, etc).
Note: the cover templates are not available as the sizes are automatically calculated online at the time of configuration, based on the number of pages and the type of binding chosen.
If you use InDesign®, you can download the presets which correspond to the print sizes of our products. They work with guides to highlight maximum trim margins. The area bounded outside the guides is to be considered as bleed. Remember to export files in JPG and to save them in ascendent order (eg 01.jpg, 02.jpg, etc).
ICC color profiles allow you to set a video preview of the color gamut and tones that will be reproduced during printing on the various paper types we use in our lab. The software you can use to do a soft proof are Photoshop® or Lightroom®. The tutorials teach you how to install and use the profiles on Photoshop®.
Note: to ensure that the simulation is reliable, the monitor must be correctly calibrated and the ambient light must be stable. Contact our customer service if you require assistance in performing manual monitor calibration.
Download the free version selecting the link for your operating system. This way our expert technicians will be able to do remote assistance by connecting with your computer.
Every time you find that your Internet surfing is slowing down, either while loading a page or uploading a file, we suggest you check if the problem is due to your broadband connection.
You may check this by doing a simple speed test at the following link: www.speedtest.net.
The data that will appear will determine the efficiency of your speed based on ping (the number of milliseconds it takes a packet of information to reach another server ), on download speed (amount of MegaBit received per second) and on upload speed (amount of MegaBit transferred per second). The third data is the most important when uploading an order via Internet.
Generally speaking, a good connection should present on average the following data:
ping (around 20 ms) – download (around 30 Mbps) – upload (around 10 Mbps).
If the data corresponding to your broadband is consistently different from the above please contact your provider to understand if it's possible to receive an improved service.